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A company wants to create a chatbot using a foundation model. What solution ensures responses adhere to company tone?

  1. Set a low limit on the number of tokens the FM can produce

  2. Use batch inferencing for detailed responses

  3. Experiment and refine the prompt until desired responses are achieved

  4. Define a higher number for the temperature parameter

The correct answer is: Experiment and refine the prompt until desired responses are achieved

To ensure that a chatbot built on a foundation model maintains a consistent company tone in its responses, refining the prompt is essential. Crafting effective prompts is crucial because they guide the model's output, influencing the style, tone, and relevance of the responses. By experimenting with different prompts, one can closely align the responses with the desired company tone, capturing nuances that reflect the brand's voice. The process of refining prompts may involve adjusting wording, adding specific context, or setting clear expectations for the model's behavior. This iterative approach allows developers to fine-tune how the model interprets queries and generates responses, ultimately leading to greater adherence to the company's tone and communication style. In contrast, setting a low limit on token production might restrict the chatbot's ability to provide comprehensive answers, while using batch inferencing typically focuses on performance optimization rather than tone. Defining a higher temperature value generally increases randomness in responses, which could make the tone less predictable and may not align with company standards. Thus, refining the prompt stands out as the most effective strategy for achieving the desired tone in chatbot interactions.